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Whether you need guidance selecting an espresso machine or have a question about your order, we are happy to assist.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, and transit time is 5 to 8 business days. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package from our warehouse to your door.
What is your return policy?
We offer 30-day returns on eligible items. If something is not quite right with your espresso machine, grill, or any other piece, please review our Return Policy page for full details on how to start a return.
Can I exchange an item for a different model?
Yes, exchanges are available within our 30-Day Returns window. Simply contact our team with your order number and the item you would like instead, and we will walk you through the process.
How do I choose the right espresso machine or pizza oven?
Consider your entertaining style, kitchen or patio space, and how frequently you plan to use the appliance. Our team is happy to offer personalized recommendations based on your setup and preferences.
Do your grills and pizza ovens work for outdoor use?
Many of our grills and pizza ovens are designed specifically for outdoor entertaining on patios, decks, and verandas. Each product listing includes details on construction materials and intended placement so you can find the perfect fit.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Prompt Responses
Owned and operated by The Culinary Veranda, our dedicated team replies to every inquiry within one business day.
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Curated Quality
Every espresso machine, grill, pizza oven, and bar piece is selected for exceptional craftsmanship and lasting materials.
30-Day Returns
Not the right fit for your space? Our 30-Day Returns window gives you confidence with every purchase.
